In accordance with the principles of lawfulness, fairness and transparency, we make this Privacy Policy available to you.
Who is responsible for processing your data?
- DATA CONTROLLER: Teipe Digital S.L.
- TAX ID: ES-B87014536
- REGISTERED OFFICE: Calle de la Amistad, 28708 Fuente del Fresno, Madrid, Spain
- CONTACT: Email: admin@teipe.com
- PHONE: +34673186146
Why do we process your personal data?
At Teipe Digital S.L., depending on the category of data subject, we process the information you provide for the following purposes:
| DATA SUBJECTS | PROCESSING PURPOSES |
|---|---|
| PROSPECTIVE CUSTOMERS | To manage the potential business and/or professional relationship, send requested information and/or respond to enquiries, and provide offers for our services and/or products that may interest you. |
| CUSTOMERS | To manage the business and/or professional relationship and provide offers for our services and/or products that may interest you. |
| SUPPLIERS | To manage the business and/or professional relationship. |
| JOB APPLICANTS | To manage the recruitment process. |
| NEWSLETTER SUBSCRIBERS | To manage the sending of newsletters. |
| WEBSITE USERS | To analyse your browsing data. |
What is the legal basis for processing your data?
Depending on the category of data subject, the legal basis for processing your personal data may be:
| DATA SUBJECTS | LEGAL BASIS |
|---|---|
| PROSPECTIVE CUSTOMERS | Art. 6(1)(b) GDPR: taking pre-contractual steps at the data subject’s request (quotes, engagement letters, service offers…). Art. 6(1)(f) GDPR: legitimate interest (sending requested information, responding to enquiries…). Art. 6(1)(a) GDPR: the data subject’s consent (providing offers for our services and/or products). |
| CUSTOMERS | Art. 6(1)(b) GDPR: performance of a contract to which the data subject is a party. |
| SUPPLIERS | Art. 6(1)(b) GDPR: performance of a contract to which the data subject is a party. |
| JOB APPLICANTS | Art. 6(1)(a) GDPR: the data subject’s consent. |
| NEWSLETTER SUBSCRIBERS | Art. 6(1)(a) GDPR: the data subject’s consent. |
| WEBSITE USERS | Art. 6(1)(a) GDPR: the data subject’s consent. The data we request is adequate, relevant and strictly necessary. You are not obliged to provide it, but failure to do so may affect the purpose of the service or make it impossible to provide. |
How long will we keep your personal data?
Your data will be kept for the minimum time necessary to properly provide the service offered, as well as to address any liabilities arising from it and any other legal requirements.
Who may receive your data?
To properly provide its services, Teipe Digital S.L. may share your data with:
- Freight transport agencies
We also inform you that certain data may be shared, under applicable regulations or the contractual relationship maintained by Teipe Digital S.L., with:
- Banks and financial institutions for payment collection for contracted services and/or purchased products.
- Public authorities with responsibilities in the sectors in which Teipe Digital S.L. operates, where required by applicable regulations.
What rights do you have when you provide your data?
Where applicable, data subjects may exercise the following data protection rights:
- The right to request access to your personal data.
- The right to rectification or erasure.
- The right to object.
- The right to request restriction of processing.
- The right to data portability.
- The right not to be subject to decisions based solely on automated data processing.
Individuals whose personal data has been obtained may exercise their data protection rights by writing to the registered office of Teipe Digital S.L. or to the email address provided for this purpose, admin@teipe.com.
Templates, forms and further information about your rights are available on the website of the national supervisory authority, the Spanish Data Protection Agency (Agencia Española de Protección de Datos), hereinafter AEPD, www.aepd.es.
Can I withdraw my consent?
You have the option and the right to withdraw consent for any specific purpose for which it was given, without affecting the lawfulness of processing based on consent before its withdrawal.
SMS communications
If you consent, Teipe Digital S.L. may send you SMS messages relating to your request and its follow-up (for example, confirmations, reminders or updates on the status of your enquiry). Message frequency may vary. Message and data rates may apply depending on your carrier. You can opt out at any time by replying STOP, or request assistance by replying HELP. Phone data, mobile information and SMS consent or opt-in are not sold or shared with third parties or affiliates for marketing or promotional purposes.
Advertising measurement with Meta
If you accept marketing cookies, we use Meta’s pixel to notify Meta of a successfully saved prospective-customer form submission, with a unique event identifier, browsing data and technical data collected by the pixel, to measure conversions and optimise Facebook and Instagram advertisements. This event does not include form fields such as your name, email address or phone number. You can refuse this processing or withdraw your consent at any time through the cookie settings in the footer.
Where can I complain if I believe my data is not being processed correctly?
If a data subject believes that Teipe Digital S.L. is not processing their data correctly or that requests to exercise their rights have not been satisfactorily addressed, they may lodge a complaint with the relevant data protection authority. In Spain, this is the AEPD, www.aepd.es.
Security and updating of your personal data
To safeguard your personal data, we inform you that all necessary technical and organisational measures have been adopted to ensure the security of the personal data provided. These measures aim to prevent alteration, loss and/or unauthorised processing or access, as required by regulations, although absolute security does not exist.
To help us keep your personal data up to date, it is important that you inform us whenever it changes.
Confidentiality
Teipe Digital S.L. informs you that your data will be handled with the utmost care and confidentiality by all personnel involved at any stage of processing. We will not transfer or disclose your data to any third party, except where legally required or where the data subject has expressly authorised us to do so.